Frequently Asked Questions

Under Act 16 of 2016 (the Act or Medical Marijuana Program), the term “medical marijuana” refers to marijuana obtained for certified medical use by a Pennsylvania resident with a serious medical condition and is limited by statute in Pennsylvania to the following forms:

• Marijuana flower
• Capsules or tablets
• Oils and concentrates
• Topical forms, including gel, creams, or ointments
• Forms medically appropriate for administration by vaporization or nebulization
• Tincture
• Liquid

SIGN UP ONLINE

1. Register for the program through the Medical Marijuana Registry at https://padohmmp.custhelp.com/app/login
2. Registry information includes your name, address, and contact information
3. You must have a PA driver’s license or ID card to register

VISIT YOUR DOCTOR

1. Once you have completed the online registration, have a physician certify that you suffer from one of the medical conditions that qualify for medical marijuana
2. This physician must be registered with the PA Department of Health; a complete list of registered physicians may be found at medicalmarijuana.pa.gov

PAY FOR YOUR CARD

1. Return to the Medical Marijuana Registry and complete your application
2. Submit $50 fee for card; patients enrolled in Medicaid, PACE, CHIP, SNAP, and WIC may be eligible for a discount
3. You will receive your card via mail

VISIT A MEDICAL DISPENSARY

1. Once you receive your card in the mail, you may visit any Vytal Options medical dispensary location  (CLICK HERE TO VIEW OUR LOCATIONS) or any other approved dispensary in the state of PA.
2. Bring your state-issued ID First-time patients and caregivers are welcome to free consultation with a medical professional at any Vytal Options dispensary location. 

For more information please visit here.

Our medical marijuana dispensary has locations open throughout the state of Pennsylvania! From cannabis flower, badder, live resin, and many forms in between – there’s a marijuana product ready for your wellness journey!

Check out a specific Vytal Options dispensary near you to learn about this week’s dispensary deals, promotions, and product pricing.

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Check out our Dispensary Rewards program and sign up to get the latest updates on exclusive deals and promotions at our Vytal Options locations each week! 

• Each time you visit Vytal Options, bring your Medical Marijuana ID card and State ID or license.
• Cash or ATM card. (Due to federal regulations, we do not accept credit cards. For your convenience, we may accept ATM cards for a $3.00 fee.)

Vytal Options proudly grants store credits in all our dispensary locations for defective products or quality issues within 14 days of purchase. Store credit requests will only be processed at the dispensary location in which the product was purchased. Approved store credit may be used on the same day or applied to a future transaction up to but not exceeding 14 days from the moment of purchase. Cash or debit card refunds are not provided at this time. 

A defective product and quality issue are defined as a possibly recalled or expired product, improperly dried, or containing mold, mites, or foreign objects, as well as dispatched product with improper weight. Accessories exhibiting manufacturing defects, delivered in damaged packaging, or exhibiting electrical failure are also covered under this policy. Customers claiming to be dissatisfied due to personal preferences are not covered under the return policy.

• Bring the product back to the dispensary in which it was purchased.
• Have your original purchase receipt on hand.
• Make sure to have the original packaging and labels.
• Credit can be used on the day of the claim or at a later date, within 14 days from purchase.

SIGN UP ONLINE

1. Register for the program through the Medical Marijuana Registry at https://padohmmp.custhelp.com/app/login
2. Select the appropriate option from the caregiver section
3. You must have the patient’s ID number (as found on the patient’s profile) and a PA driver’s license or ID card to register
4. Registry information includes your name, address, and contact information

COMPLETE A BACKGROUND CHECK

1. Background checks are run through Indentgo; their locations can be found here: identogo.com/locations
2. You cannot be approved as a caregiver if you have been convicted of a criminal offense that occurred within the last five years relating to the sale or possession of drugs, narcotics, or controlled substances

COMPLETE AUTHORIZATION FORM

1. If you are a caregiver for a minor but not the patient’s parent, legal guardian, or spouse, you will need to be designated as a third-party caregiver
2. Complete an ‘authorization to designate a third-party caregiver’ form and upload the completed form back in your caregiver profile

PAY FOR YOUR CARD

1. 1. Return to the Medical Marijuana Registry and complete your application
   2. Submit $50 fee for card; patients enrolled in Medicaid, PACE, CHIP, SNAP, and WIC may be eligible for a discount
   3. You will receive your card via mail

VISIT A MEDICAL MARIJUANA DISPENSARY

1. Once you receive your card in the mail, you may visit any Vytal Options Location or any other approved dispensary in the state of PA
2. Bring your state-issued ID
3. First-time patients and caregivers are welcome to a free consultation with a medical professional at the dispensary

For more information, please contact the medical marijuana help desk at 888-733-5595 or visit medicalmarijuana.pa.gov.

• First, you’ll need your medical marijuana ID card
• Next, you are encouraged to speak with a medical professional about your goals for treatment and current medications. Schedule an appointment with a Vytal Options’ pharmacists for a one-on-one consultation at your first visit.  
• Prior to your visitation, fill out a First Time Patients intake form to help our Vytal Options team learn more about your health goals and personal navigation to marijuana wellness. 
• When you are ready to go to the dispensary floor, you’ll be paired with a knowledgeable wellness associate who can help you find the correct product for you
• Come back and let us know if your product was able to provide relief! We use this information to make better suggestions and individualize your experience.

Currently, PA does not accept out of state medical marijuana cards and does not have a reciprocity program. While other states may accept PA cards, PA dispensaries are only permitted to serve patients with PA medical marijuana cards. To qualify for medical marijuana in PA, you must be a resident of this state, and you must have a PA MMJ card to purchase from a PA dispensary.

For more questions and first time visitor inquiries, contact us! Please visit our contact us page here.

Only approved medical marijuana patients (and their approved caregivers) can purchase medical marijuana in Pennsylvania, as recreational cannabis is not legal. The amount of marijuana a medical marijuana patient or caregiver could purchase had been one-month’s supply, though recently the Governor signed a law upping the amount to a three-month supply.

If you are interested in exploring your future with PA Options for Wellness, please see our available opportunities listed here.